Welcome to PeriodSakhi (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, process, store, and protect your information when you use:
- PeriodSakhi mobile application (iOS & Android)
- https://www.periodsakhi.com (the “Website”)
- Any related services, features, or communications
By using PeriodSakhi, you agree to this Privacy Policy.
1. WHO WE ARE
Data Fiduciary / Data Controller:
PeriodSakhi
RHA Technologies Private Limited
India
Email: info@periodsakhi.com
2. SCOPE
- Create an account
- Track menstrual or health data
- Use our tools or calculators
- Contact support
- Subscribe to newsletters
- Receive notifications
- Browse our website
3. INFORMATION WE COLLECT
3.1 Information You Provide
Account Information
- Name (optional)
- Email address
- Password (encrypted)
- Date of birth (optional)
- Language preference
Sensitive Health Data
- Menstrual cycle dates
- Symptoms
- Mood logs
- Notes
- Health goals
Health data is considered sensitive personal data and is processed only with your explicit consent.
Communications
- Support messages
- Feedback
- Survey responses
Payment Information (if applicable)
Billing details. Payments are processed by secure third-party providers. We do not store full card details.
3.2 Information Collected Automatically
- Device type
- Operating system
- App version
- IP address
- Crash reports
- Usage analytics
- Log files
- Time stamps
- Device identifiers
3.3 Cookies & Similar Technologies (Website)
- Essential cookies
- Performance/analytics cookies
- Marketing cookies (only with consent)
You can manage cookies through browser settings or our cookie banner.
3.4 Third-Party Services We May Use
- Google Analytics (usage analytics)
- Firebase (crash reporting & performance monitoring)
- Cloud hosting providers
- Email communication services
- Payment processors (e.g., Stripe, Razorpay, or similar)
These providers process data under strict confidentiality agreements.
4. HOW WE USE YOUR INFORMATION
- Provide menstrual cycle tracking and predictions
- Personalize insights and reminders
- Improve app functionality
- Provide customer support
- Send service-related notifications
- Ensure security and prevent fraud
- Comply with legal obligations
5. HEALTH DATA PROTECTION COMMITMENT
- We do not sell, rent, or trade your health data.
- We do not use health data for advertising purposes.
- Health data is used solely to provide core app functionality.
- We collect sensitive health information only with your explicit consent.
6. PUSH NOTIFICATIONS
- Cycle reminders
- Health insights
- Service updates
You can disable notifications anytime via your device settings.
7. AUTOMATED DECISION-MAKING
Cycle predictions and insights are generated automatically using algorithms. Predictions are estimates and may not be 100% accurate.
PeriodSakhi is not a medical device and does not provide medical advice. Always consult a qualified healthcare professional for medical concerns.
8. LEGAL BASES FOR PROCESSING
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interests
9. SHARING OF INFORMATION
- Service providers & processors
- Legal authorities when required
- Business transfers
We never sell your personal data.
10. INTERNATIONAL DATA TRANSFERS
Your data may be stored or processed in India or other countries where our service providers operate. We implement appropriate safeguards in compliance with applicable laws.
11. DATA RETENTION
- Account data: Until account deletion
- Inactive accounts: Deleted after 24 months
- Support records: 12 months
- Legal/financial records: Up to 7 years
After deletion: Personal data removed within 30 days; backups cleared within 90 days.
12. ACCOUNT & DATA DELETION
You can delete your account inside the app: Settings → Delete Account
You may also request deletion via: info@periodsakhi.com (Subject: Privacy Request)
13. YOUR RIGHTS
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint
14. CHILDREN’S PRIVACY
Our services are not intended for children under 13. If under 16 in the EU, parental consent may be required.
15. SECURITY MEASURES
- TLS/SSL encryption
- Encryption at rest where applicable
- Secure cloud infrastructure
- Access control policies
- Security monitoring
16. DATA BREACH NOTIFICATION
If a breach occurs, we will notify affected users and authorities as required by law.
17. REGION-SPECIFIC DISCLOSURES
GDPR (EU): Rights include access, erasure, restriction, portability, and objection.
CCPA/CPRA (California): We do not sell personal information.
India – DPDP Act 2023: We collect only necessary data with explicit consent.
18. THIRD-PARTY LINKS
We are not responsible for third-party privacy practices.
19. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Continued use means acceptance of updates.
20. CONTACT US
If you have any questions about this Privacy Policy, please contact us by email: info@periodsakhi.com
